When you use our services, you trust us with your information. We understand that this is a big responsibility and we work hard to protect your data and have you in control.
What is Personal Data?
The term “personal data” refers to information of individuals, such as name, postal address, email address, contact telephone, etc., which identify or may identify you, hereinafter referred to as “Personal Data”.
What is Personal Data Processing?
Any operation or series of operations performed with or without the use of automated means, on personal data or on personal data sets, such as the collection, registration, organization, structure, storage, adaptation or alteration, retrieval, retrieval of information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.
Is it mandatory to provide your Personal Data?
If you refuse to provide the information marked as mandatory on the Websites, it will be impossible to achieve the main purpose for which the specific Data is collected, and it may, for example, make it impossible for the Company to fulfill the sales contract or provide of the other services available on its Websites.
The provision of additional Data to the Company, in addition to those that are marked as mandatory, is optional and does not have consequences for the main purposes of data collection, but their provision serves to optimize the quality of services provided.
The customer or registered user must, when creating an account on the online site of our company’s online store and for placing orders, state his real personal data and contact details. The customer-registered user must update his account in case of change or modification of his data (especially phone, e-mail address).
What Personal Data do we collect?
We take care to collect only the absolutely necessary Personal Data, which are appropriate and clear for the intended purpose. This Data includes the following:
a. Data that you provide to us during your registration and the creation of a user account on the Website or in the applications of the Company, through the internet or your mobile or through your personal contact with our stores or with our sellers and specific data such as email address (e-mail) * and password / login password (as required) and name, surname, postal address, telephone number (optional):
b. Data and information that you provide to us through our transactions (purchases, orders, etc.) and the communication between us (through physical stores, our online store, our sellers, telephone, e-mail or through any other way / means).
c. Data regarding the method of payment for the transactions you make with us.
d. Data you provide to us when you subscribe to our newsletter.
e. Data on the products and services that you preferably usually choose, in order to suggest products or services of your interest and to further improve your shopping experience with us. Of course, you always have the option not to share such information with us.
f. Traffic details of our website or other websites you have browsed before.
h. To provide the best possible website experience, we collect technical information about your internet connection and browser, as well as the country and phone code where your computer is located, the web pages that appear during your visit, and the ads that click and whatever search terms you used.
i. Your social media username, if you interact with us through these channels, to help us answer your comments or questions.
j. Payment information.
k. Your reviews and product reviews.
Who are the recipients of your Data?
Our company stores, processes the data that each user of the website or its customer, enters in his account or in the electronic forms kept on the website of the store, only for the purposes of providing e-commerce services, for the processing of each other transactions, and for administrative or tax procedures.
Access to your Data is the absolutely necessary staff of the Company, which is committed to maintaining confidentiality and our partner companies or third party service providers, who process your Data as Executors of the Processing on our behalf and in accordance with our orders.
In particular, our company transmits the data and personal data, which are necessary for the completion of the purchase and the delivery of the product to the customer, to companies that have undertaken the transport of the product (courier and postal services companies).
Our website uses the SSL protocol, with 128bit encryption, for secure online commercial transactions. This encrypts all of your personal information, including your name and address, so that it can not be read or changed as it is transmitted over the Internet.
SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for certifying websites (web sites) to network users and for encrypting data between network users and web servers (web servers).
An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information when transmitted.
In addition, all information sent with SSL is protected by a mechanism that automatically detects whether the data has changed during the transfer.
What are cookies?
Cookies are small files of information – usually text – that are stored in the browser (Mozilla, Firefox, Chrome, Internet Explorer, etc.) that one uses to visit a web page. Thus, the sites acquire a kind of ‘memory’ between your visits and recognize your preferences. This helps make your navigation more personalized and personal.
How are cookies used?
Advertising cookies (Facebook Ads, Google Adwords, Twitter
Statistics cookies (Google Analytics)
The data and preferences of the users are collected anonymously by the above companies and do not identify the individuals individually but only as a percentage. The only information recorded in the cookies is related to the user’s behavior on the website. In no case do we maintain a file with personal data of the visitors and there is no possibility to recognize them as individuals, neither in the physical nor in the digital world. The user can modify the settings in the navigation (browser) to block some or all cookies.